frequently asked questions

We deliver across Vienna within 24 hours of your order.

Delivery times:
Weekdays (Mon-Fri): 14:00 - 18:00
Saturday: 10:00 - 14:00

Yes, we offer nationwide caviar delivery across Austria. Orders are shipped in temperature-controlled packaging. Contact us directly to calculate delivery costs.

Yes. You can pick up your order in Vienna’s 1st district (1010). Simply select “self pick-up” at checkout.

Pick-up hours:
Monday to Friday: 17:00–21:00
Saturday & Sunday: 14:00–21:00

Store black caviar at -2°C to +2°C in the fridge.

• Unopened tins: up to 3 months shelf life
• Opened tins: best consumed within 48 hours

Store keta caviar at -1°C to +2°C in the fridge.

• Unopened jars: up to 3 months in the fridge
• Opened jars: best consumed within 48 hours

We don’t recommend freezing caviar, as it may alter texture and flavor. For the best experience, enjoy it fresh and well-chilled.

Use an insulated bag with ice packs and avoid direct sunlight or long periods without refrigeration. We can also provide cooling packs upon request.

Our black caviar comes from certified sturgeon farms in Italy, raised in clean natural waters and prepared using the traditional Malossol method.

Our keta caviar is made from wild salmon caught in Alaska, pasteurized and packed in the Baltic States to ensure freshness.

Each variety offers something unique:

• Premium Beluga (Huso Huso): delicate, luxurious, light grey pearls
• Prestige Selection (Baerii): balanced and mild, pearl-to-gunmetal grey
• Keta (Chum Salmon): bold, large, golden-orange pearls

Yes – we provide caviar for events, gifts, tastings, and special projects. Reach out via our contact form to request more information.